Refund policy
30-day returns
You have 30 days from the day your order is delivered to return an unworn coat with its original tags attached.
How to return
- Email us at leonardilcaci13@gmail.com with your order number before sending anything back.
- We reply with the return address and instructions.
- Pack the coat unworn, unwashed and with its tags, and send it back.
Items sent back without first contacting us cannot be accepted.
Return shipping
For change-of-mind returns (for example, you do not like the colour or the fit), return shipping is paid by the customer.
If your coat arrives damaged, faulty, or in the wrong size or colour because of a mistake on our side, we replace it for free. Email us within 30 days of delivery with your order number and a photo.
Refunds
Once we receive and check your return, we email you to confirm it. Approved refunds go back to your original payment method. Your bank or card provider may take a few business days to show it.
Shipping protection is not refundable.